Terms & conditions

Last updated 21/01/2025

THE QUBE TERMS AND CONDITIONS

"Us" or "we" or "Qube" or "The Qube": ABS MEDIA LIMITED (registered at 168 Dukes Road, W3 0SL) or any of our subsidiaries, be they fully or partly-owned.

"You" or "Your": The individual or company accessing or using our Website.

"Website": Collectively refers to theqube.com, our booking system, and any other Qube websites or applications.

"Content": Any text, data, logos, graphics, photographs, images, animations, software, apps, forms, videos, music and other materials on our Website.

"Member": Any individuals who have agreed a Membership Agreement with The Qube, or who have registered on the Member Dashboard.

"Member Dashboard": The members area of the Qube website where you make changes to your Membership Plan, reserve Workspace(s) and purchase additional services.

"Membership Agreement": The entire contents of your membership contract.

"Non-member": Any individual who uses our Website or books studios without a membership.

"Workspace(s)": Any studio or space at a Qube Site available for booking or reserved through the Website or Member Dashboard.

"Community Manager": The Community Manager at your Qube Site.

PROVISION OF SERVICES

1. ACCESS AND USE

1.1. Age Restrictions

The Website is not intended for use by individuals under the age of 18. Non-members under the age of 18 are strictly prohibited from making studio bookings. We maintain the right to verify the age of any user and refuse entry to those under 18 years of age. Parents and guardians are solely responsible for monitoring their children's internet use and access to the Website.

1.2. Account Registration

When registering for an account, you must provide accurate and complete information. Your account credentials are personal to you and may not be shared with or transferred to any other person or entity. You accept full responsibility for all activities that occur under your account. In the event of any unauthorized use, you must notify us immediately. We reserve the right to suspend or terminate accounts at our sole discretion if we believe these terms have been violated.

2. STUDIO BOOKINGS AND CONDUCT

2.1. Booking Terms

All studio bookings are subject to availability and our acceptance. We do not permit non-members under the age of 18 to make bookings under any circumstances. We reserve the right to request age verification documentation before confirming any booking. Our cancellation policies, as specified at the time of booking, will be strictly enforced. Failure to attend a booking without proper cancellation will result in additional charges to your account.

2.2. Health & Safety

Smoking and vaping are strictly prohibited within all Qube locations. Designated smoking areas are provided outside our facilities, and their locations can be obtained from our staff. Any activation of fire alarms due to smoking or vaping will result in charges for associated costs. You are required to use all equipment safely and follow staff instructions at all times. You must inform our staff of any medical conditions that may affect your use of the studios. Violation of our smoking policies will result in cleaning fees being charged to your account.

2.3. Studio Rules

All equipment must be operated in a safe and appropriate manner according to staff instructions. Studio capacity limits have been established for safety reasons and must never be exceeded. You are required to maintain studios in a clean and tidy condition during and after use. We strictly prohibit any inappropriate, violent, or abusive behavior. You will be held financially responsible for any damage to equipment or facilities occurring during your booking. Any such damages will be charged to your registered payment method. Use of studios while under the influence of alcohol or drugs is strictly prohibited.

2.4. Media & Privacy

All press activities require our explicit prior written approval. You are not permitted to identify or photograph other members without their express permission. Details of private events or sessions may not be shared on any social media platform. Any commercial photography requires our prior written authorization.

3. CONTENT AND INTELLECTUAL PROPERTY

3.1. Ownership & Brand Protection

All Content displayed on our Website is owned by or licensed to us and is protected by intellectual property laws. You are granted a limited license to access and use our Content for personal, non-commercial purposes only. Any reproduction, distribution, or modification of our Content is strictly prohibited without our express written permission. The Qube name, logo, and all related branding elements are our exclusive property and may not be used in any form without our prior written authorization. You may not create promotional materials or content that incorporates our branding, nor make any social media posts that suggest endorsement by or affiliation with Qube.

3.2. Prohibited Uses

You are expressly prohibited from scraping, extracting, or collecting data from our Website through automated means. The use of our Content for artificial intelligence or machine learning purposes is strictly forbidden. You may not engage in any automated data collection or commercial exploitation of our Website or Content. Any unauthorized commercial activities, including but not limited to reselling studio time or using our facilities for commercial purposes without permission, are prohibited.

4. ACCEPTABLE CONDUCT

4.1. General Prohibitions

You agree not to use our Website for any unlawful purposes or in any way that violates these Terms. Impersonation of any individual or entity is strictly forbidden. You may not submit any content that is harmful, objectionable, or violates the rights of others. The collection or harvesting of user information from our Website is prohibited. Sharing of access credentials or allowing others to use your account is strictly forbidden and may result in immediate termination of your access.

5. LIABILITY AND FORCE MAJEURE

5.1. Limitation of Liability

Except as expressly stated in these Terms, we do not accept liability for any damages or losses arising from your use of our Website or studios. This includes, but is not limited to, damage to personal property, business interruption, technical issues with our Website, content provided by third parties, or unauthorized access to your account. However, nothing in these Terms shall limit our liability for death or personal injury resulting from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be legally excluded under English law.

5.2. Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms where such failure is caused by circumstances beyond our reasonable control. Such circumstances include, but are not limited to: natural disasters; pandemics or public health emergencies; government-mandated closures or restrictions; technical failures or system outages; mechanical breakdowns; utility disruptions including gas, water, or electricity; acts of terrorism; or any other event that prevents us from providing our services despite reasonable precautions and efforts.

6. TERMINATION

We reserve the right to terminate your access to our Website and facilities immediately and without notice in the following circumstances: violation of these Terms; engagement in inappropriate conduct; provision of false or misleading information; sharing of access credentials; or any other action that, in our sole discretion, compromises the security, integrity, or proper functioning of our services. Upon termination, you must immediately cease all use of our Website and services.

7. GOVERNING LAW

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales in relation to any dispute arising from these Terms or your use of our Website and services.

8. CONTACT

If you have any questions or concerns regarding these Terms, please contact us at:

Email: hello@theqube.com

Address: 168 Dukes Road, W3 0SL

Last updated: 21st of January 2025