Privacy policy
Last updated 15/11/2024.
Quick Summary
What we collect
Why We Need It
Your Rights
Detailed Policy
1. Who We Are
We are ABS Media Limited, operating as Qube. You can contact us at:
- Email: hello@theqube.com
- Address: 168 Dukes Road, London, United Kingdom, W3 0SL
- Website: www.theqube.com
2. Information We Collect
Information you give us:
Information we collect automatically:
Information from third parties:
3. How We Use Your Information
We use your information to:
- Provide our studio and membership services
- Process payments and bookings
- Send important updates about your membership
- Improve our services
- Communicate about events and opportunities
- Ensure platform security
- Comply with legal obligations
4. Legal Basis
We process your data based on:
- Contract: When necessary to provide our services
- Legitimate interests: To improve our services
- Legal obligation: To comply with laws
- Consent: For marketing communications
5. Cookie Information
Cookies are small text files placed on your device when you visit our website. They help our site work better and provide us with information about how you use it.
Types of cookies we use:
Essential Cookies
- Keep you signed in
- Remember your preferences
- Operate our booking system
- Maintain security
Performance & Analytics Cookies
- Count visitors
- Understand how people use our site
- Measure website performance
- Track popular features
Marketing Cookies
- Show relevant advertisements
- Measure marketing effectiveness
- Remember your preferences
Cookie Controls
- When you first visit, you can choose which cookies to accept
- Change preferences anytime via "Cookie Settings" in footer
- Control cookies through your browser settings
- Note: Blocking all cookies may limit site functionality
6. Sharing Your Information
We share your data with:
- Service providers (booking systems, payment processors)
- IT and system administrators
- Professional advisers when necessary
- Regulators and authorities when required by law
All third parties must handle your data according to law.
7. Data Security
We protect your information through:
- Data encryption
- Access controls
- Regular security assessments
- Staff training
- Breach detection and response procedures
8. Your Rights
You can:
- Access your data
- Correct inaccurate data
- Request deletion
- Object to processing
- Request data portability
- Withdraw marketing consent
To exercise these rights, email membership@theqube.com
9. Data Retention
We keep your data for as long as needed to:
- Provide our services
- Meet legal requirements
- Resolve disputes
- Enforce agreements
10. International Transfers
When we transfer data outside the UK/EEA, we ensure protection through:
- Standard contractual clauses
- Adequacy decisions
- Privacy Shield (for US transfers)
11. Marketing
We'll only send marketing communications if:
- You've agreed to receive them
- You can opt out anytime
- We have a legitimate business reason
12. Updates to This Policy
We may update this policy occasionally. We'll notify you of significant changes and ask for consent where required.
13. Making a Complaint
- Contact us first: hello@theqube.com
- You can also complain to ICO: www.ico.org.uk
14. Questions?
For any questions about this policy or your data:
- Email: hello@theqube.com
- We'll respond within 48 hours
